Deleted Invoices showing paid...

[griffe]

We are having an issue in our conversion process to whmcs... When we manually add a client that already has hosting with us the system is automatically producing an invoice.... once we backdate (or future date) dependant on the situation, cron produces a new invoice. Naturally we delete the original "old" invoice and customer only sees the new one....

 

Now the problem we are having is when we go to manage orders, the system shows many clients as paid when some (most) of them have not... After further research we discovered that the "paid" invoice was th original that the sytem generated and we deleted....

 

Was there a better way to go about adding our existing clients?

How will this affect our anual income ammounts when we export reports?

 

Thanks in advance....

[Adam]

Hey,

 

This is somewhat odd. It should be really easy. But this is what I do when I add customers to the system.

 

First create a new customer.

 

Then add a product/service to that customer. Make sure the "Next Due Date" is correct, if not cron will make a new invoice if you deleted the old one.

 

Add/Mark an invoice paid and you are good to go.

 

From,

Adam