ozmo Posted May 30, 2007 Share Posted May 30, 2007 Hi all, I have several clients who have not paid their previous monthly PayPal Invoices, which were due at the beginning of May 2007. I do have Continuous Invoice Generation enabled (General Config. > Invoices) but it does not seem to be working because no new invoice has been generated for the next period. The Next Due Date (Clients Profile > Products/Services) still displays the early May due date. Any idea? Am I missing something? What do you do when a client skips paying a monthly invoice? Cheers, Rob 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted May 30, 2007 Share Posted May 30, 2007 If they are on PP subscriptions, I change it to invoices and correct the invoice it creates. If it goes to the point that the original subscription is cancelled due to failure. Would be nice if WHMCS would handle the subscription a littl different though. The only other way would be to have them set to autosuspend and leave it alone. 0 Quote Link to comment Share on other sites More sharing options...
ozmo Posted May 30, 2007 Author Share Posted May 30, 2007 If they are on PP subscriptions, I change it to invoices and correct the invoice it creates. If it goes to the point that the original subscription is cancelled due to failure. Would be nice if WHMCS would handle the subscription a littl different though. Thaks PPH but... I'm lost.... I'm not having issues with PayPal Subscriptions only PayPal Invoices. The only other way would be to have them set to autosuspend and leave it alone. But then I don't get paid and possibly lose a client over a simple missed payment Anyone else? 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted May 30, 2007 Share Posted May 30, 2007 Ahhh ok I misunderstood. That method should generate another invoice for the next period, I believe that was added for 3.1.2. I am sure Matt will come along or someone else and clarify how this works. 0 Quote Link to comment Share on other sites More sharing options...
ozmo Posted June 1, 2007 Author Share Posted June 1, 2007 UPDATE: The next invoice was generated today. I guess the due date within the Client's Profile remains as per the first invoice due date. So... as usual everything works as it should. 0 Quote Link to comment Share on other sites More sharing options...
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