Jump to content

Can only add customers in WHM and not WHMCS


ITzzJake

Recommended Posts

The business where I rent my servers from said it was because I didnt have my server configured. So then I created the server. Now I see my server (which i name "Riptide") in the dropdown menu whenever I create an order.

 

Now whenever someone places an order it says that it worked, but they can't login to cPanel, FTP, or see their site. So it obviously DIDN'T work.

 

BUT, I can create accounts/place orders in WHM and it works fine.

 

I am thinking it's not working because i currently do not have a real domain, the one I have right now is 64.22.77.244/~rivertec . I get a real domain after 1 month with my current plan.

 

------These are my details I have for my server in WHMCS------

 

http://www.diigo.com/item/image/17nlx/495i

 

--

 

Please help me, because nobody can place orders until its fixed.

Link to comment
Share on other sites

Under Server Details it says "Type" do I put cPanel there? Because i dont see whm, i see whmsonic?

yes, cPanel

Presumably you see the cPanel copyright at the bottom of the menu on the left and WHM version at the top on the right hand side, and then the obvious cPanel options in the menu and main page

Edited by m8internet
Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated