Louisvdw Posted June 20, 2011 Share Posted June 20, 2011 I have a strange problem. When an invoice is sent to a client it has a certain invoice number (e.g. 1194) When that client pays and payment is added to the invoice, the payment confirmation is sent out, but the invoice number on the confirmation and on the system then changes to something else than the original number (e.g 156) General->Invoice Settings show to following: Next Paid Invoice Number [157] Only change this if you need to regenerate an invoice number Invoice Starting # [ ] Enter to set the next invoice number, must be greater than last #1195 (Blank for no change) And Sequential Invoice Number Format is {NUMBER} and Invoice # Incrementation that is blank (Default = 1) It shows the Paid Invoice Number different than the Invoice Starting #. Why are the 2 numbers for this, why is it having 2 different values and more important how do I best fix it so that my clients are not confused by the 2 different Invoice Numbers? PS. I have been upgrading from my initial V3.6 or V3.8 up to the latest V4.5.1 as the new versions came out. Not sure if that has anything to do with this problem. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted June 21, 2011 Share Posted June 21, 2011 You've enabled the sequential (paid) invoicing system - see the wiki for details on how it works. 0 Quote Link to comment Share on other sites More sharing options...
Louisvdw Posted June 21, 2011 Author Share Posted June 21, 2011 @othellotech, Thanks for the feedback. I found the information in the wiki about that. I seems I only need to disable "Sequential Paid Invoice Numbering" and then it should be fine again. I've done that and will review it with the next received payment. 0 Quote Link to comment Share on other sites More sharing options...
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