Experthost Posted May 22, 2011 Share Posted May 22, 2011 Hello After upgrading to latest stable release, the email signature is deprecated everytime new settings are applied from admin area. Meaning, HTML codes are replaced by tags (ex. " is replaced by ", < replaced by < and so on). After modifying the code from sql db, everyting goes fine until new changes are made. Any hints about how do solve this ? Thanks a lot. 0 Quote Link to comment Share on other sites More sharing options...
multisoft Posted May 22, 2011 Share Posted May 22, 2011 Same issue here 0 Quote Link to comment Share on other sites More sharing options...
j4m3s Posted May 22, 2011 Share Posted May 22, 2011 Same issue here [2] 0 Quote Link to comment Share on other sites More sharing options...
zoilodiaz Posted May 22, 2011 Share Posted May 22, 2011 same issue here 0 Quote Link to comment Share on other sites More sharing options...
ramsy Posted May 24, 2011 Share Posted May 24, 2011 same issue here 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted May 25, 2011 Share Posted May 25, 2011 Same here for me. 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted May 26, 2011 Author Share Posted May 26, 2011 Hello everyone who had same problem. After getting the accept from Matt, I will post the solution to this situation, here or a link to download the file. 0 Quote Link to comment Share on other sites More sharing options...
H2H Posted May 27, 2011 Share Posted May 27, 2011 Stopped working for me too after upgrade 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted May 31, 2011 Author Share Posted May 31, 2011 Just download the zip file and overwrite yours. Ensure to have a backup (no special reason but better have it). 0 Quote Link to comment Share on other sites More sharing options...
kmm2908 Posted June 1, 2011 Share Posted June 1, 2011 Can I confirm we overwrite configuration.php with this file in the WHMCS root folder? 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted June 1, 2011 Author Share Posted June 1, 2011 Can I confirm we overwrite configuration.php with this file in the WHMCS root folder? NO! configgeneral.php is the file to be overwritten, as archive's name. 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted June 1, 2011 Author Share Posted June 1, 2011 I've changed filename to configgeneral.php inside the archive. Should me clearly now. configgeneral.zip 0 Quote Link to comment Share on other sites More sharing options...
kmm2908 Posted June 1, 2011 Share Posted June 1, 2011 Just to clarify: WHMCS/admin/configgeneral.php Thanks! 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted June 1, 2011 Author Share Posted June 1, 2011 Just to clarify: WHMCS/admin/configgeneral.php Thanks! Indeed. There is only one file named configgeneral.php I guess that people who use WHMCS aren't beginners. 0 Quote Link to comment Share on other sites More sharing options...
kmm2908 Posted June 1, 2011 Share Posted June 1, 2011 Thanks for the solution - but you know what they say about assuming! Makes an ass out of you! Better to be safe than sorry! 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted June 1, 2011 Author Share Posted June 1, 2011 Thanks for the solution - but you know what they say about assuming! Makes an ass out of you! Better to be safe than sorry! You're welcome. The solution was provided by Matt. -- offtopic: This is the very first time when we got problems after upgrading. Next time we'll wait at least 1 month before upgrading 0 Quote Link to comment Share on other sites More sharing options...
kmm2908 Posted June 1, 2011 Share Posted June 1, 2011 Sure know what you mean. But wasn't such a big problem and nice to get a solution so quickly. 0 Quote Link to comment Share on other sites More sharing options...
Experthost Posted June 1, 2011 Author Share Posted June 1, 2011 For us was kind of big problem because the signature includes HTML tags and all emails delivered to customers where nasty (signature part). Some of them could think that we don't know how to handle email signatures rather that being a script problem. I guess that the thread could be closed now, once there is the solution and problem solved. PS: Thank you Matt. 0 Quote Link to comment Share on other sites More sharing options...
kmm2908 Posted June 1, 2011 Share Posted June 1, 2011 I understand, but as soon as we tested new upgrade we saw it and went back to plain signature with no html until resolved. Yep can mark this one as solved! 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.