3awh Posted May 21, 2011 Share Posted May 21, 2011 In Test mode getting Incomplete Pending status My setup WHMCS 4.5 New install upgraded previous version Enom - Test is checked account on test server is setup with money and ips 2checkout - In test mode for all orders - added http://www.phpbbmodinstalls.com/clients/modules/gateways/callback/tco.php to all as per wiki. orders not changing from Incomplete Pending 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted May 21, 2011 Author Share Posted May 21, 2011 Should I open a ticket with Support? 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted May 28, 2011 Author Share Posted May 28, 2011 I did open a ticket on the 23rd and have yet have a solution to my problem i lost 5 days Work going back and forth with support. I have done everything in the Wiki for the new version and even replaced the tco file twice that they supplied to me. I have two questions from the community 1. Does anyone else have the same problem I do? 2. and If you do did you new install or upgrade 4.5? 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted June 5, 2011 Author Share Posted June 5, 2011 Unbelievable: This ticket has been open since the 23rd of last month and still My problem still has not been fixed. I get an answer from support every 3 or 5 days try this try that. then I get a It must be your setup at 2 checkout I give My info for my wife's and my log in and a few days ago and still have not heard anything from them. I will not recommend this script to anyone else and I'm going to try another script and sell this one. I have an Own License. 0 Quote Link to comment Share on other sites More sharing options...
tgunn Posted June 5, 2011 Share Posted June 5, 2011 I get the same service it take anywhere between 1 day and 3 days for answer when i do reply back it take another day or 3 to get response and this was for a paid configuration that was incomplete I am still waiting for 3 more things to be configured. this was ordered 20/05/2011 Tommy 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted June 5, 2011 Author Share Posted June 5, 2011 I know looking at demos of billing software now. I will test and if they can't help me I will be ready to switch 0 Quote Link to comment Share on other sites More sharing options...
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