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Installation MySQL Error (Could not connect to database)
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l0gic
Hi all,
I've seen this question answered a few times for people but unfortunately I've yet to resolve the issue.
I recently downloaded the free trial, and I'm attempting to set it up. I'm at the install.php page, step 3 where I'm supposed to be giving my database info so WHMCS can set all the tables up, etc. I'm putting in the correct info as far as I know, but I keep getting back the following error:
I've checked the username, the database name, and the password multiple times. I've deleted and remade both the user and the database multiple times. I'm using Plesk, and since I'm creating these databases under my domain's plesk account in plesk (because I manage my webhost domain from within plesk) I thought I was doing the right thing.
My box is dedicated to me, so I have no problems going in and doing whatever I want. I'm running Windows, but I didn't think that would be an issue.
I'm at my wit's end. I can login to the database through the command line utility using the username and password I supplied to WHMCS. So why can't WHMCS connect to this same database?
If you guys need any more info, please let me know. This will probably decide whether I buy the software or not.
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