dytekllc Posted April 12, 2011 Share Posted April 12, 2011 (edited) I just did a new installation and trying to log in for the first time. When I enter my credentials it loads a page for a split second and redirects immediately back to the login page with no errors displayed. When I put in dummy credentials it does indicate it is a wrong user/pass I have customized the location of my admin folder and others as suggested by adding the following lines: $templates_compiledir = "/home/username/templates_c/"; $attachments_dir = "/home/username/attachments/"; $downloads_dir = "/home/username/downloads/"; $customadminpath = "staff"; The admin is located under the domainroot/v4/staff directory Edited April 12, 2011 by dytekllc 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 12, 2011 Author Share Posted April 12, 2011 To add, I notice now that if I select the Remember Me checkbox it works. Without the checkbox it does not work. 0 Quote Link to comment Share on other sites More sharing options...
dave.bolo Posted April 13, 2011 Share Posted April 13, 2011 Exact the same issue on my WHMCS after an upgrade from php 5.2 to php 5.3.6 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 13, 2011 Author Share Posted April 13, 2011 What did you do to resolve it? I am on 5.3.5 Exact the same issue on my WHMCS after an upgrade from php 5.2 to php 5.3.6 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 14, 2011 Author Share Posted April 14, 2011 (edited) Is anyone able to provide some direction or a response on this? It seems to be requiring the "remember me" to be checked and the CART portion of the customer portal does not work properly either. Seems like maybe session variable related? Edited April 14, 2011 by dytekllc 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 25, 2011 Author Share Posted April 25, 2011 For anyone else with this same issue I was able to resolve mine by adjusting the permissions on the php/sessions directory. 0 Quote Link to comment Share on other sites More sharing options...
sohouk Posted April 25, 2011 Share Posted April 25, 2011 For anyone else with this same issue I was able to resolve mine by adjusting the permissions on the php/sessions directory. It might be helpful to others to let everyone know what permissions you changed and what values you used. . 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 25, 2011 Author Share Posted April 25, 2011 sorry about that, I figured since no-one really responded it was a one-off deal. Basically the default setup for the VPS had too restrictive permissions in the session directory and needed to be increased to allow more than the creator/group access in to it. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted April 25, 2011 Share Posted April 25, 2011 With linux type OS it is normally /tmp and the perms should be 1777 0 Quote Link to comment Share on other sites More sharing options...
dytekllc Posted April 25, 2011 Author Share Posted April 25, 2011 that is exactly right however the Plesk install we had for some reason had to be manually set to 1777. 0 Quote Link to comment Share on other sites More sharing options...
sohouk Posted April 25, 2011 Share Posted April 25, 2011 Thanks Sparky. That info will be helpful to others. 0 Quote Link to comment Share on other sites More sharing options...
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