mikie Posted April 1, 2011 Share Posted April 1, 2011 (edited) Late fee is set to kick in 4 days after non payment Customer account suspension occurs on the 4th day. Late fee set to 10.00 Customer did not pay 94.00 invoice by the 4th day. Customers hosting account was suspended on the 4th day Customer paid invoice on the 4th day and hosting acct unsuspended Customer pays invoice yearly. .................. but Where is the late fee? Its set to 10 bucks. No late fee added to invoice, no late fee invoiced separatly. Where is the late fee? Edited April 1, 2011 by mikie 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted April 1, 2011 Share Posted April 1, 2011 Late fee is set to kick in 4 days after non paymentCustomer account suspension occurs on the 4th day. Late fee set to 10.00 Customer did not pay 94.00 invoice by the 4th day. Customers hosting account was suspended on the 4th day Customer paid invoice on the 4th day and hosting acct unsuspended Customer pays invoice yearly. .................. but Where is the late fee? Its set to 10 bucks. No late fee added to invoice, no late fee invoiced separatly. Where is the late fee? the late fee should be added to the invoice when the cron activates on the day you chose. i have my late fee added the day before the account is suspended and this works fine 0 Quote Link to comment Share on other sites More sharing options...
daferub Posted June 12, 2011 Share Posted June 12, 2011 Hello, But if I choose to add the late fee after the account is suspended, and thus when the customer pay the bill, should be see the amount for the suspended account in the next bill. Is this possible? 0 Quote Link to comment Share on other sites More sharing options...
daferub Posted June 17, 2011 Share Posted June 17, 2011 Any reply? 0 Quote Link to comment Share on other sites More sharing options...
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