wickshosting Posted May 10, 2007 Share Posted May 10, 2007 Hello, For some reason, WHMCS is creating a client account in Plesk for users that sign up, but not creating a domain. I'm using Plesk 8.1.1. Any ideas as to why this might not be working? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted May 10, 2007 Share Posted May 10, 2007 Domain template setup? 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted May 10, 2007 Author Share Posted May 10, 2007 Yes, the domain template is set up. It does have spaces in it, but so does the client one, so that shouldn't be a problem. I've confirmed that the template name is entered correctly in the product configuration. 0 Quote Link to comment Share on other sites More sharing options...
joe123 Posted May 11, 2007 Share Posted May 11, 2007 i can confirm this , after upgrading to plesk 8.1.1 , only clients are created not domains. something has changed in 8.1.1 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted May 11, 2007 Author Share Posted May 11, 2007 SWSoft probably made another change that throws off apps yet again. I've opened up a ticket with Matt... hopefully he will manage to make a workaround. I know that adjusting the API version number from 1.4.1.0 to 1.3.1.0 seems to fix it, but that value is probably hard coded in WHMCS somewhere. 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted May 11, 2007 Share Posted May 11, 2007 Works fine for me with Plesk 8.1 0 Quote Link to comment Share on other sites More sharing options...
joe123 Posted May 11, 2007 Share Posted May 11, 2007 Works fine for me with Plesk 8.1 it did for me as well till i upgraded to 8.1.1 wickshosting if you get a fix from matt for it please post it here Tank you 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted May 11, 2007 Author Share Posted May 11, 2007 Carl, Are you using 8.1.0 or 8.1.1? Jeff 0 Quote Link to comment Share on other sites More sharing options...
joe123 Posted May 11, 2007 Share Posted May 11, 2007 Jeff any answer from matt ? 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted May 11, 2007 Share Posted May 11, 2007 We are using 8.1.1 and latest version of WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted May 11, 2007 Author Share Posted May 11, 2007 I got a file from Matt but still having problems. Will let you know when I get something working. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted May 11, 2007 Share Posted May 11, 2007 Out of curiosity we just tested with a linux plesk 811 box and resulted in the same errors. Their API seems to have changed yet again. It is frustrating why plesk functionality breaks all the time, regardless of which billing program used! yikes! 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted May 11, 2007 Author Share Posted May 11, 2007 Matt managed to get a fix working for me. To get it, I suggest you open a ticket and reference my ticket, 46083. Basically it's an altered file to be compatible with an older Plesk API version, which is then set in the configuration.php file. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted May 11, 2007 Share Posted May 11, 2007 Thanks, will do! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 17, 2007 WHMCS CEO Share Posted May 17, 2007 The most common issue with this is the domain template exceeding the limits of your server or reseller account. Please don't contact me asking for the updated file mentioned in this ticket when you get this issue as it is 99% likely that this is totally unrelated. First check that the domain template you have setup in Plesk is valid and works from directly within Plesk. Matt 0 Quote Link to comment Share on other sites More sharing options...
skshost Posted May 28, 2007 Share Posted May 28, 2007 Having the same issue with PLesk 8.1.1. No fun. 0 Quote Link to comment Share on other sites More sharing options...
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