fitzuk Posted March 8, 2011 Share Posted March 8, 2011 Hey, We have found that sometimes we miss emails from our clients as they are emailing incorrect email addresses or making spelling mistakes for instance suoport@sitename.com etc. Obviously cpanel has an option to forward "unrouted email" to another email address or pipe in to a program. so anything@sitename.com will go to an email of my choice or pipe in to a program. I have told cpanel to forward unrouted mail to unrouted@sitename.com as a forwarder (using the default mail page) and in the forwarders section on cpanel i have forwarded all mail that goes to unrouted@sitename.com to pipe in to WHMCS, and created a hidden department on whmcs called "unrouted" using the email unrouted@sitename.com! However when people email anythingatall@sitename.com the emails do not pipe in to our WHMCS. Using the default email setting in cpanel I can pipe straight to WHMCS from that, but what email would i put in the support department? as it would vary! Any help on this would be fantastic as it is giving me a headache! Thank you Mark 0 Quote Link to comment Share on other sites More sharing options...
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