Dids Posted March 1, 2011 Share Posted March 1, 2011 Hey guys, I'm not exactly sure if this is normal behaviour or not, but every time I close a ticket it comes back in "open" state when a new ticket arrives. This means that all of my old tickets go from closed to open every single time a new ticket arrives, which just seems.. awkward. So far I've had to delete the ticket permanently to keep this from happening. Any ideas? (using the latest WHMCS) 0 Quote Link to comment Share on other sites More sharing options...
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