jambon Posted February 14, 2011 Share Posted February 14, 2011 Whenever WHMCS creates a user account/domain in plesk it i seems to shutdown apache for a minute. For example... If I have WHMCS set to automatically create the account upon order- as soon as a person finalizes their order when being redirected to the thank you page with confirmation # the page is just blank. However, even though it's blank if you log into plesk you can see that the account and domain was created perfectly. But all the domains on the server go down and are inaccessible for a minute until apache comes back online. I turned on error reporting and this is what shows in my error log right when the order is places. [sun Feb 13 23:01:59 2011] [notice] caught SIGTERM, shutting down [sun Feb 13 23:01:59 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec) [sun Feb 13 23:01:59 2011] [warn] No JkShmFile defined in httpd.conf. Using default /etc/httpd/logs/jk-runtime-status The goes through the usual entries when a reboot happens before coming out with this as the last line before everything is back to nromal: [sun Feb 13 23:04:52 2011] [notice] Apache configured -- resuming normal operations This also happens if I set things to be done manually and I click the create button in the client page. Any ideas why it WHMCS would be shutting down / rebooting apache? 0 Quote Link to comment Share on other sites More sharing options...
jambon Posted February 15, 2011 Author Share Posted February 15, 2011 Turns out this is a plesk issue... Found the solution here http://forum.parallels.com/showthread.php?t=108083 basically it's the latest version of websrvmng that's causing issues o it needs to be replaced wtih a different version as described in the thread. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted February 17, 2011 Share Posted February 17, 2011 Any ideas why it WHMCS would be shutting down / rebooting apache? It's Plesk doing it not WHMCS, and it's so the new site config can be picked up by Apache. 0 Quote Link to comment Share on other sites More sharing options...
jpkelly Posted February 18, 2011 Share Posted February 18, 2011 Turns out this is a plesk issue... Found the solution here http://forum.parallels.com/showthread.php?t=108083 basically it's the latest version of websrvmng that's causing issues o it needs to be replaced wtih a different version as described in the thread. Yes this solved the blank (no http) page issue. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
jpkelly Posted February 18, 2011 Share Posted February 18, 2011 oops wrong forum! 0 Quote Link to comment Share on other sites More sharing options...
thebizbuilder Posted February 25, 2011 Share Posted February 25, 2011 This is the same problem im having since upgrading to plesk 10. Ill follow the instructions and post my results. Thanks for pointing me in the right direction! 0 Quote Link to comment Share on other sites More sharing options...
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