milstanyu Posted February 8, 2011 Share Posted February 8, 2011 I have product that costs eg. $20. But with additional add-on, this products costs $40. That's one-time fees, no recurring charges. If user buys a product for normal price and later he decides to upgrade, is it possible? How should I set this up? I am using the latest WHMCS version. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 8, 2011 Share Posted February 8, 2011 I have product that costs eg. $20. But with additional add-on, this products costs $40. That's one-time fees, no recurring charges. If user buys a product for normal price and later he decides to upgrade, is it possible? How should I set this up? I am using the latest WHMCS version. If you go in your admin area and open the product you want the upgrade option to be added. you will see a selection of tabs and you shoukd see one called upgrades, open this and then you will see a list of all your products you have , just chose the product from this list that you are willing to allow the client to updrade too if they purchase the item and if the products has configurable options tick the box that allows configurable options and then chose email template if any and then save 0 Quote Link to comment Share on other sites More sharing options...
milstanyu Posted February 8, 2011 Author Share Posted February 8, 2011 Thank you for replying. I am looking to allow customers to buy product add-on for a product they already bought, not to upgrade from one product to another. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 8, 2011 Share Posted February 8, 2011 Thank you for replying. I am looking to allow customers to buy product add-on for a product they already bought, not to upgrade from one product to another. Ok my misundertanding then in admin>setup look for product addons> add new addon and then complete the details and click which product you want the addon to 0 Quote Link to comment Share on other sites More sharing options...
milstanyu Posted February 8, 2011 Author Share Posted February 8, 2011 OK, it's already setup like that. But I don't see that buyer can buy add-on separately after purchase of the main product. It's necessary administrator to assign add-on to the buyer's order manually and buyer to pay additional invoice after that. However, in the order form, buyer have option to chose product with or without the add-on himself. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 8, 2011 Share Posted February 8, 2011 OK, it's already setup like that. But I don't see that buyer can buy add-on separately after purchase of the main product. It's necessary administrator to assign add-on to the buyer's order manually and buyer to pay additional invoice after that. However, in the order form, buyer have option to chose product with or without the add-on himself. Have you actually created them as product add-ons, or as configurable items? 0 Quote Link to comment Share on other sites More sharing options...
milstanyu Posted February 8, 2011 Author Share Posted February 8, 2011 I have created them as product add-ons. The product add-on options are present on the order form so user can buy add-on together with product. I am looking to allow customer to buy product's add-on AFTER buying the product without add-on (in example, he decided to buy it later). 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 8, 2011 Share Posted February 8, 2011 I am looking to allow customer to buy product's add-on AFTER buying the product without add-on (in example, he decided to buy it later). The client logs in, selects My Products & Services, selects View Details against his product, and thens scrolls down to see the Account Addons section and the link Click to view available addons. Are you not seeing this behaviour? 0 Quote Link to comment Share on other sites More sharing options...
milstanyu Posted February 8, 2011 Author Share Posted February 8, 2011 Yes, that it! Sorry, I hadn't notice that (my client also)... Thanks a lot! 0 Quote Link to comment Share on other sites More sharing options...
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