mgaccess Posted February 2, 2011 Share Posted February 2, 2011 Hi, it's not uncommon that one customer can have multiple instances of the same product with different usernames. I have added the "username" name to the Product's custom field (actually a programmer did it - I don't know how). The code is here: <dt>{$LANG.serverusername} :</dt><dd><input type="text" name="username" value="{$username}" readonly="readonly" class="inputbox2 width_4" /></dd> But when the customer gets an invoice showing multiple products, they can't tell which product is which. I need to add this field to the invoice to show the username associated with each product. I assume it should go here somewhere but not sure how implement. Help? foreach ($invoiceitems AS $item) { $rowcount = $pdf->getNumLines($item['description'], 140); $pdf->MultiCell(140,$rowcount * 5,$item['description'],1,'L',0,0); $pdf->MultiCell(40,$rowcount * 5,$item['amount'],1,'C',0,0); $pdf->Ln(); } FYI - I'm also showing the username on the "My Services" list page for each product by adding the following code: <td class="tbcol_1">{$service.group} - {$service.product}{if $service.domain}<br />{$LANG.clientareahostingdomain} : {$service.domain}{/if}{if $service.username}<br />{$LANG.serverusername} : {$service.username}{/if}</td> 0 Quote Link to comment Share on other sites More sharing options...
bossman Posted February 4, 2011 Share Posted February 4, 2011 We are also looking for this. It would be great to have this on the customer portal and the invoice. It would be even better if you could have the intelligent search include these in the search when you were looking for something. After about 5 services that are the same, it becomes cumbersome to work with customer files when you have to manually go through each product/service to find the correct one. 0 Quote Link to comment Share on other sites More sharing options...
bossman Posted February 7, 2011 Share Posted February 7, 2011 This has got to be worth something to someone. Anyone willing and able to do this as a paid project? Or maybe a patch/addition to the existing WHMCS feature set. If people think this is useless, I'm interested in hearing how you deal with the situation above. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted February 8, 2011 Share Posted February 8, 2011 it's not uncommon that one customer can have multiple instances of the same product with different usernames If they have different usernames, then surely they are different products ? 0 Quote Link to comment Share on other sites More sharing options...
mgaccess Posted February 10, 2011 Author Share Posted February 10, 2011 If they have different usernames, then surely they are different products ? Well, yes they show as product/service 1,2,3,etc to the customer, but we only have the product defined once in WHMCS. The customer can order the same product multiple times for different computers (in this case online backup accounts) but need different usernames for each order. Therefore the username needs to show on the invoice. We're willing to pay for this service, but is seems like it would be simple for a programmer. Obviously not - no replies :-( 0 Quote Link to comment Share on other sites More sharing options...
otel Posted April 3, 2011 Share Posted April 3, 2011 I would like to know about this too. We have clients with multiple of the same products differentiated by usernames only.They need to know on the invoice separately which product is for which username. 0 Quote Link to comment Share on other sites More sharing options...
bossman Posted April 8, 2011 Share Posted April 8, 2011 This almost sounds like a checkbox function that could be added into WHMCS. IE: Custom field shown in customer interface and invoices (check) 0 Quote Link to comment Share on other sites More sharing options...
mhugo Posted November 25, 2011 Share Posted November 25, 2011 We need this too - any way of solving it? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.