Searching for Tickets by Client Name

[Jay]

If you try to search for tickets by client names, it'd be a lot better if they were in alphabetic order else it's a real mess and hard to find the client you want.

[Patty]

Indeed. It would be nice to have the ability to sort listings (ticket, clients, invoices, etc) by name, ID, date, etc.

[Dominic]

supporttickets.php > search/filter > choose client

 

Though I agree, not the most efficient method when there's more than hundreds of clients, so it'd be great to have some more text boxes other than just ticket ID available in the filter options

[Jay]

supporttickets.php > search/filter > choose client

 

Though I agree, not the most efficient method when there's more than hundreds of clients, so it'd be great to have some more text boxes other than just ticket ID available in the filter options

I didn't say it wasn't possible, I just wanted it listed alphabetically.

[Dominic]

supporttickets.php > search/filter > choose client

 

Though I agree, not the most efficient method when there's more than hundreds of clients, so it'd be great to have some more text boxes other than just ticket ID available in the filter options

I didn't say it wasn't possible, I just wanted it listed alphabetically.

Ah right, they're not. I thought you were (only) referring to adding sort options on the table, since our first few users are alphabetical so when I looked quickly, it looked like the list was ordered