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Imported Domain Account - Confusion on invoice


djwmguk

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Hey All,

 

I've set up a client, who currently pays for his hosting and his domain name annually. (.com)

 

I've done a manual data import for the domain name, however I am confused about the invoicing - I've checked the dates etc, but im confused what I put as the payment details,

 

First Payment Amount - £10

Recurring Amount - £10

 

But should it be the hosting plus the domain name, or just the hosting and the domain name takes care of itself?

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Normal practice is to charge for hosting at £x price and the Domain Name at £y price

This then allows customers to have their own Domain Name elsewhere

 

If the customer has both, and is paying for both, then you may need to apply a product specific for this

The Domain Name should then have the price revised to £0.00 manually or renewal set to £0.00

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