Error code: ssl_error_rx_record_too_long

[mcorton]

I just installed WHMCS and when I tried to enter the admin area and the main page I get the error message. ^This is the entire message. Anyone know what I need to do to correct this? Spent all day trying to get SSL installed. Reaklly hope this is an easy fix. Thank you very much

 

Secure Connection Failed

 

An error occurred during a connection to http://www.weboffaith.org.

 

SSL received a record that exceeded the maximum permissible length.

 

(Error code: ssl_error_rx_record_too_lon

 

* The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

 

* Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

[uberhost]

Your certificate is installed fine but it's just for "https://weboffaith.org/" NOT "https://www.weboffaith.org/" so you'll want to redirect traffic to the non-www address (use .htaccess if on Apache).

 

Cheers,

Rick

[mcorton]

OK, It is working now but I can't login. I am using the correct credentials. May that be due to the same issue? Also what folder is .htaccess in? I found .htpasswrds.

Edited January 14, 2011 by mcorton

[uberhost]

OK, It is working now but I can't login. I am using the correct credentials. May that be due to the same issue? Also what folder is .htaccess in? I found .htpasswrds.

 

You would either find or create .htaccess in your public_html folder in most *nix + Apache installs. To have a permanent redirection to the non-www domain you could use the following code:

 

RewriteEngine on
RewriteCond %{HTTP_HOST} ^www\.weboffaith\.org$
RewriteRule ^(.*)$ http://weboffaith.org/$1 [L,R=301]

 

Hope this helps,

Rick