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Order acceptance problem


HostinPK

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I wanted to create a Master Reseller but it showed "An unknown error occurred" while the account was created successfully in whm. I tried so many times but failed.

Then I accepted order by unchecking "Run Module" and then mail was sent to Master reseller.

However, when I tried to login in whm but failed and it shows login screen again.

I took that the account is not set as a master reseller but when I go to zamfoo, I can see that the account is a master reseller.

So here are my questions.

 

  1. Is there any problem in setting of whmcs?
  2. Why order acceptance shows this error "An unknown error occurred"
  3. Why can't I login to client's whm

I am waiting for experts reply.

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