Recurring amount - shouldn't it auto update?

[apollo1]

Let's say you have a customer who purchases a domain name and pays $12 for it. WHMCS sets the recurring amount to $12 as usual. But along the course of the year, you lower or raise the price on that particular tld. When it comes time to renew domain, customer is told to pay the recurring price instead of the new price of the domain. If you manually change the price of the domain on the invoice (to reflect the new updated price you are selling it for), when the order is completed you still have the old value in the recurring field on the domain record.

 

Customer gets the domain renewal confirmation email, and there is an out of date or incorrect price listed as the renewal price. Customer might get confused by this.

 

So I am wondering, are we always supposed to manually update these recurring prices all the time? If your prices never change, or if you have very few customers, I can see it as manageable. But what if you have lots of customers, wouldn't it be a tedious job to have to regularly review all the recurring amounts?

 

Perhaps I don't have a good grasp on how I should go about this process when prices change, so it would be nice to hear some input from you guys.

[scurrell]

To change existing products/services and domains, you need to use the "Bulk Pricing Updater" addon.

[apollo1]

Ah ok, I wasn't aware of that. Thanks.