easyhosting Posted October 18, 2010 Share Posted October 18, 2010 Hi I am puzzled. when in your admin area and go to a clients profile under the products/ services near the botton you have status: pending active suspended terminated cancelled fraud when you chose suspended and then click save changes next to the status: suspended box it states (Suspension Reason: Overdue on Payment). but what if i suspend an account for excessive resource usage, their is no way to change this so the suspended email template goes out with the reason overdue on payment. 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted October 18, 2010 Share Posted October 18, 2010 Click the Module suspend button. It prompts you for the reason. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted October 19, 2010 Author Share Posted October 19, 2010 Click the Module suspend button. It prompts you for the reason. I would if it worked see http://forum.whmcs.com/showthread.php?t=33023 0 Quote Link to comment Share on other sites More sharing options...
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