lloyds Posted October 7, 2010 Share Posted October 7, 2010 Just setting up Quantum Vault. I have no other payment gateways displayed (2 others hidden). When the customer begins to check out, they have to enter their credit card information along with their contact information. They then click on the Complete Order button which takes them to the Quantum Vault credit card entry screen where their address information has been pre-populated but they have to enter their credit card information again. Is this working as expected? I don't understand why they have to enter their credit card information on the checkout page. That seems to defeat the purpose of the Vault solution. 0 Quote Link to comment Share on other sites More sharing options...
lloyds Posted October 8, 2010 Author Share Posted October 8, 2010 Anybody have a solution? 0 Quote Link to comment Share on other sites More sharing options...
jimmybsilva Posted October 16, 2010 Share Posted October 16, 2010 Just setting up Quantum Vault. I have no other payment gateways displayed (2 others hidden). When the customer begins to check out, they have to enter their credit card information along with their contact information. They then click on the Complete Order button which takes them to the Quantum Vault credit card entry screen where their address information has been pre-populated but they have to enter their credit card information again. Is this working as expected? I don't understand why they have to enter their credit card information on the checkout page. That seems to defeat the purpose of the Vault solution. I have the same question? 0 Quote Link to comment Share on other sites More sharing options...
jdwalte3 Posted January 1, 2011 Share Posted January 1, 2011 I am running into the same issue. However, I have 2 whmcs installs and they behave differently. 1. One whmcs install does not ask for the credit card info and instead directs the customer to the gateway for credit card details....as it should. 2. The second whmcs install asks from credit card details while on my server...it should not. Both whmcs installs are 4.3.1 and the viewcart.tpl files are exactly the same. I'm trying to figure out how to not accept card info while the customer is on my site...I want that handled by the gateway. Any ideas? Jon 0 Quote Link to comment Share on other sites More sharing options...
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