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lloyds

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  1. I have a product with a configurable option that determines the volume of that particular service they would like to purchase. The fee is a $100 setup plus $100 one-time for each service. How can I configure it so that they can place an initial order for one (so $100 setup plus $100 one-time fee, total of $200) and then come back at a later date and order an additional service paying the $100 per service fee (not the setup)?
  2. I'm setting up a product that is a marketing service. There is a one-time setup fee and the initial purchase includes one marketing campaign which they will choose from a list (custom field). Additional marketing campaigns can be purchased without paying the initial setup fee. Again, they would choose the campaign from a list. How should I treat the additional marketing campaigns? As a configurable option? Ideally the customer can go into their account and add another campaign (there will be no need to remove or downgrade as these are all one-time fees). And for each campaign, I want to provide them with an option to upgrade to a larger package that will allow them to contact more people. How can that be configured? Thanks
  3. Just setting up Quantum Vault. I have no other payment gateways displayed (2 others hidden). When the customer begins to check out, they have to enter their credit card information along with their contact information. They then click on the Complete Order button which takes them to the Quantum Vault credit card entry screen where their address information has been pre-populated but they have to enter their credit card information again. Is this working as expected? I don't understand why they have to enter their credit card information on the checkout page. That seems to defeat the purpose of the Vault solution.
  4. I have a marketing service setup as a product which is for clients needing a particular web page built for them. I've added a configurable option so that they can add additional pages as needed. The configurable option has just a quantity field along with a setup/monthly recurring charge. The main product has configurable options configured for upgrades/downgrades. Two questions: 1) If somebody upgrades their account by adding an additional page via a configurable option, they will be charged with the setup fee as well as the monthly recurring fee, right. What if they downgrade? The setup fee isn't refunded, I presume. 2) Is there any way to add custom fields to the configurable option. On the main product I ask for the name of the page. I'd like to add that field to configurable options so that for each page they order they have to give me the name of the page. But I don't think that's possible.
  5. No hosting here. This is an "other" product. client buys the service (landing page) and pays a setup fee plus monthly fee. they can buy additional pages for an additional setup fee and monthly fee. And they can cancel pages that are no longer being used/ But this isn't a traditional hosting account. I mention URL only in the sense that we want a custom field in whatever we use (product addon/configuration option/etc) so they can specify the URL. But that's the extent of any domain-related issues.
  6. We need to setup a product that is for creating a landing page for a client. There is a one-time cost associated with setting the client up on our server. There is a one-time cost for each landing page we build for them. And there is an ongoing cost for hosting the landing page. What would be the best way of setting up this scenario? EXAMPLE 1. Client purchases our landing page service. They pay a $50 setup fee which includes establishing a sub-domain on our server. It also includes setting up a single landing page for them. We will charge them (in addition to the $50 setup fee) a $5 monthly fee for hosting the page. During the ordering process, they'll specify the url they'd like to use for the page. 2. Client wants to add-on an additional landing page. For a second (and subsequent) page, the setup fee is $20 with an ongoing $5 monthly fee and specifying a second url. 3. At any time, they can of course cancel their entire service. But they can also cancel a specific landing page. So if they had two pages paying $10 monthly, they could cancel one and pay $5 monthly. I understand basic setup and recurring fees but I'm trying to understand the add-on nature of this setup. I'm not sure if this should be a configurable option or add-on and how to set it up from there. Thanks.
  7. So if I'm to understand the recommendation, I would basically have two versions of the same product but with different pricing. The original with a setup fee and larger ongoing fee. In my case, I'm offering the waiver of setup and lower monthly pricing to specific people. So I could simply make the reduced price version hidden and simply send them a link in an email that adds that product (with the reduced pricing) to their cart. Makes sense. Those people who I would offer this reduced pricing to would all be members of a specific Client Group. is there a way to make a product hidden or visible based upon membership of a Client Group?
  8. anybody else? seems this should be standard so if not a feature request.
  9. Is there a way to offer a promotion that waives setup fees as well as reducing the ongoing monthly rate by a certain amount. I have a product that charges a $500 setup and $250 monthly recurring fee. i want to create a promotion that waives the $500 setup and charges $100 monthly.
  10. When a new account is created in cPanel the name of the account is the first X number of letters from the domain. Is it possible to instead use the first and last name of the registered WHMCS user or some derivation of that?
  11. One of our hosting packages allows the customer to host multiple domains under the same account with collective limits for space, email accounts, etc. Everything is working just fine for the client to purchase that plan through WHMCS. They specify the domain and it's setup in cPanel perfectly. But how do they add an addon domain? I guess they just do that themselves through cPanel? And if they need the domain to be registered or transferred they purchase that domain registration through us?
  12. I'm looking for a gateway. Don't have a clue where to begin but since WHMCS includes Quantum as a partner I figured it was a good place to start. Are there any particular reasons why they would be either a good or poor choice? Thanks.
  13. Ok I'm confused as well. I don't see "Payments Standard" as a Pay Pal product. I see: Website Payments Standard Website Payments Pro Virtual Terminal Payflow Gateway So WHMCS does not integrate with Website Payments Standard?
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