raeyo Posted September 30, 2010 Share Posted September 30, 2010 A friend of mine host his business on my server and I set the host (only) to "free account" Now WHMCS still creates an invoice for 0.00$ (?) I thought "free account" meant "no invoice" aswell... so how can I prevent that WHMCS creates an invoice for this issue? thnx in advance raey 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted September 30, 2010 Share Posted September 30, 2010 A friend of mine host his business on my server and I set the host (only) to "free account" Now WHMCS still creates an invoice for 0.00$ (?) I thought "free account" meant "no invoice" aswell... so how can I prevent that WHMCS creates an invoice for this issue? thnx in advance raey An invoice will be created even for a free account, as you are still providing a service to an active client. For IRS and HMRC purposes an invoice/reciept must be generated and presented even if you are providing a service for free. 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted September 30, 2010 Author Share Posted September 30, 2010 hmm... ok So there is no way to skip invoice creation for specific accounts? I myself have also about 5 websites running... I don't need any invoice for that.... any one? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted September 30, 2010 Share Posted September 30, 2010 hmm... ok So there is no way to skip invoice creation for specific accounts? I myself have also about 5 websites running... I don't need any invoice for that.... any one? I have several websites running, but i just add these in WHM and i dont put them through WHMCS, why place your own websites through WHMCS 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted September 30, 2010 Author Share Posted September 30, 2010 I have several websites running, but i just add these in WHM and i dont put them through WHMCS, why place your own websites through WHMCS point... thnx! 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted September 30, 2010 Share Posted September 30, 2010 If you set the billing cycle to Free Account, then there is no next due date, and no invoice is ever generated. That's how it works on our install anyway. 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted September 30, 2010 Author Share Posted September 30, 2010 (edited) If you set the billing cycle to Free Account, then there is no next due date, and no invoice is ever generated. That's how it works on our install anyway. ok thnx scurell... I want to keep my login details on one place... that's why I want to keep it in 1 system... Edited September 30, 2010 by raeyo 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted October 2, 2010 Author Share Posted October 2, 2010 (edited) ok thnx scurell... I want to keep my login details on one place... that's why I want to keep it in 1 system... Just tested it with domainnames of mine but still it generates an invoice I set the domainnames on "free account" first time / recurring amount set 0.00 To be certain I set registration periode on100 years set expiredate / next due date on 00/00/0000 After the latest cronjob the system generated an invoice for all my domainnames (total 0$) ... so my question: is it possible or not possible to prevent whmcs making an invoice if hosting or domainname is set on "free account"? just checked my domainnames and the next due date is now 01/01/1970 and some domainnames are set on expired (have expiredate 00/00/0200)... any suggestions are welcome Edited October 2, 2010 by raeyo 0 Quote Link to comment Share on other sites More sharing options...
DJ Homer Posted October 2, 2010 Share Posted October 2, 2010 in my install there are 3 users that have free accounts and not one of them gets a invoice... try this go to the clients page whos accounts should be free then click the "products/services" tab and look for "Billing Cycle" change that value to "Monthly" and click save then when it reloads look for the following "First Payment Amount" and change to 0.00 "Recurring Amount" and change to 0.00 "Next Due Date" and change to 00/00/0000 now click save again lastly find "Billing Cycle" again and change back to "free account" then click save on last time and you should be done do this to all accounts that should be free accounts you should now never get a invoice to the selected accounts this is what i have done to all 3 users in my WHMCS and i never have a problem with it. i even set up a test account to see if it worked properly let me know how you get on 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted October 2, 2010 Share Posted October 2, 2010 He's talking about domains, rather than products/services. 0 Quote Link to comment Share on other sites More sharing options...
DJ Homer Posted October 2, 2010 Share Posted October 2, 2010 He's talking about domains, rather than products/services. ahh ok i thought he was on about products/services, to me the O/P sounds like hosting service 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted October 3, 2010 Author Share Posted October 3, 2010 ahh ok i thought he was on about products/services, to me the O/P sounds like hosting service yes it was about domainnames (sorry to not to be clear). I set the "register for" on 100 years and due date at 01/01/2200 ... I hope it is solved now... allthough I hope in silence that I ones will receive the invoices again... meaning that I will be 135 yo by then thnx all! 0 Quote Link to comment Share on other sites More sharing options...
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