Jump to content

domain management issues in WHMCS - Help Needed


Recommended Posts

I am having following problems managing .tel domains via WHMCS I am using enom reseller account via WHMCS.


Has anyone else come across the similar issues relating to .tel domain management?


1. Customer is not able to update whois contact details via WHMCS.


2. When I try to update the contact details via WHMCS Admin account I get following error:


Registrar Error

Extended attribute: tel_whoistype is required.


3. Customers are not able to connect to CTH from their WHMCS account similar to enom reseller account.


4. When a .tel domain is purchased, .tel domain access details are not sent to customer from enom.


5. I am able to login into customer .tel domain to view/change customer private details from the enom account. Security issue. Tried to call enom, I was told to contact WHMCS as WHMCS is the primary reseller.


6. My enom reseller contact details are being added to customer's contact details in the Admin/Tech and Billing sections even though WHMCS is setup to use “client details" for these.


Any help to resolve these iusses will be greatly appreciated.




Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated