lightbeing creations Posted August 26, 2010 Share Posted August 26, 2010 Hi everyone. Is there a way to change the order that rsponses to tickets are displayed when you go in and view a ticket? I'm referring to the history of all posts relating to a ticket that is shown under the box that I type my replies in to. Currently the oldest is at the top with the newest at the bottom, which makes referring to the most recent comment difficult as I have to keep scrolling up and down from the box that I'm typing into Is it possible to reverse this? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted August 26, 2010 Share Posted August 26, 2010 Is it possible to reverse this? Setup > General Settings > Support > "Ticket Reply List Order" 0 Quote Link to comment Share on other sites More sharing options...
lightbeing creations Posted August 26, 2010 Author Share Posted August 26, 2010 Cheers, had to be something obvious! 0 Quote Link to comment Share on other sites More sharing options...
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