ioncube issue on install

[martian]

I have two servers - whmcs installs fine on one but on the other I get the following error

 

site error: the file /home/mysite/public_html/whmcs/install/install.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

 

my host showed me that the ioncube loaders were installed via phpinfo and we confirmed I was using the latest version

 

I also ran the ioncube loaders wizard and got the following

 

Please note that the following problem currently exists with the ionCube Loader installation:

   * The necessary zend_extension line could not be found in the configuration.

 

so then I hit my host back up about that and he showed me the output of a script to test if ioncube is working and it was

 

ionCube Loader
Status: Installed: version 3.3.20
Instructions: No additional configuration required.

Server Software
Status: Apache/2.2.9 (Debian) PHP/5.2.6-1+lenny8 with Suhosin-Patch

 

so the end result is I am really stumped lol

 

any input would be appreciated

 

thanks

 

jim