Hide $0 items (config options) on invoices

[shaheen]

Hi,

 

I have created my products with a few configurable options. Some options are hidden (from order form i guess) and other are displayed.

 

When the invoice is created for the customer, all the options appear on the invoice including items that have not been chosen for the invoice. This makes the invoice to cluttered and displays options which I did not intend some customers to see (the hidden items).

 

Is there a way to hide the $0 configurable options on the generated customer invoice?

 

My existing email template for newly cerated invoices is as follows:

--BEGIN--

 

Dear {$client_name},

 

This is a notice that an invoice has been generated on {$invoice_date_created}.

 

Your payment method is: {$invoice_payment_method}

 

Invoice #{$invoice_num}

Amount Due: {$invoice_total}

Due Date: {$invoice_date_due}

 

Invoice Items

 

{$invoice_html_contents}

------------------------------------------------------

 

You can login to your client area to view and pay the invoice at {$invoice_link}

 

{$signature}

 

--END--

 

Any help regarding this issue would be highly appreciated.

 

Regards,

Shaheen

[shaheen]

Any ideas? No one else with a similar problem?

[b.ahmed]

Why do you want to hide products with $0........? In my opinion it's better to display ALL products with exact price in invoice.

In this way customer will know what they paid for and what is FREE..

[Austdata]

The add-ons show up with 0 quantity invoiced at $nn.nn for a total of $0.00, which is a bit daft.

[shaheen]

So, there currently is no way of not displaying that on the customers invoice?

 

@Slum Host: Products with $0 are not actually free, they are addons which have not been chosen by the customer.

[b.ahmed]

Hmmmm this doesn't happens to our invoices. If customer don't choose any addon then they are not mentioned in invoice.

[shaheen]

Just to be technically correct, these are configurable options that I am referring to (I sometimes call them addons!) These options are defined under configurable options per hosting package. I currently have it configured for additional resources required for each hosting package (e.g. databases, email addresses, etc).

[b.ahmed]

So just leave them as it is, Let the customer know that what he paid for and what he didn't paid for. The configurable option you are talking about are not free, They are at default if customer don't change them.

 

When they change it then they will notice that they have added something extra.

 

I would recommend you to keep this as it is

[shaheen]

Sort of like advertising the additional options every time they get the invoice? Free advertising... nice!

 

Although, a nice 'feature' would be to not display this information as it may clutter the invoice if you have many options.

 

I will leave it as it is until it really becomes a problem.

[othellotech]

Although, a nice 'feature' would be to not display this information

There's an equivalent nice feature built in - the ability for you to add our own code to the .tpl's

[Austdata]

Just to be technically correct, these are configurable options that I am referring to (I sometimes call them addons!) These options are defined under configurable options per hosting package. I currently have it configured for additional resources required for each hosting package (e.g. databases, email addresses, etc).

 

That's what my clients get and it makes the invoice look messy.

[b.ahmed]

Hey guys have you tried if else statement in invoice ? it may fix this problem.