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Billing Issue


thomasp

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On Thursday 22 of July, we did a complete move from our system into the WHMCS.

Via the API we imported all orders, invoices, and clients.

 

All billing due dates where set to the proper billing day, we triple checked before turning on the cron. On Friday 23 of July, all our active clients along with their orders/invoices were billed.

 

We did manage to fix the billing charge issue, but why did we need to do so in the first place?

Only 2 to 3 people should have been billed on Friday 23 of July.

 

Where could we have gone wrong in our import and/or billing setup?

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