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Partial refund error


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After posting a partial refund on an invoice, I noticed that the daily sales tally was wrong. Turns out that WHMCS calculated that the entire PayPal fee would be refunded, and PayPal correctly calculated and sent the pro-rated amount.

 

It's not a terribly big deal, as we don't use WHMCS tallies as our prevailing sales figure tally, but it appears to be a bug nonetheless.

 

I can send screenshots to developers if there's an interest.

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  • WHMCS CEO

Hi,

 

The problem here is that PayPal's API doesn't return the amount of the fee that gets refunded if you do a partial refund and so WHMCS is never aware of the exact amount that goes back. We could have it guess at a %age based on the amount refunded compared with the total but with PayPal's fee structure that wouldn'be quite right either, just less obvious it's wrong that way.

 

Matt

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