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Can't select addons from client area


ah80

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Hi Guys,

 

I'm having an issue where clients cannot add "product addons" from the client area. I can add them just fine from the admin area and they then appear in the client area.

 

I have confirmed that the product addon has the "applicable products" ticked for the products they relate to.

 

If I select "Show addon during initial product order process" it shows up on the order form, but still not in the client area to order later. The products I have as addons are SSL certificates.

 

If the client clicks "Click to view available addons" for their product they get the message "No Addons Available for your Products & Services"

 

Does anyone have any ideas?

 

WHMCS version - 4.2.1

Edited by NetworkDynamics
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