smccann Posted May 17, 2010 Share Posted May 17, 2010 It's seems that there has been lots of discussion about this. I'm still having problems though so I'm hoping someone can help. So I've setup email piping for the address support@mydomain.com going to |/usr/bin/php -q /home/username/public_html/whmcs/pipe/pipe.php Currently I receive this error when sending from a test account: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/usr/bin/php -q /home/username/public_html/whmcs/pipe/pipe.php generated by support@mydomain.com local delivery failed I've tried various options with the pipe command. Changed Themes within cpanel from x3 to x to create the email forward but still no joy. Ticket is still created though within the support department. The Ticket Mail Import log doesn't show any activity. However. If i set the support department to not auto respond, email is imported fine without problem. And the Ticket mail import log show mail successfully imported. I want the auto responder to work correctly. Any help greatly appreciated. 0 Quote Link to comment Share on other sites More sharing options...
CB-HS Matt Posted May 20, 2010 Share Posted May 20, 2010 I am having this same issue. I setup piping for support@mydomain.com last night and added the cron to run every five minutes like WHMCS suggests in the Support Departments secton of the admin area. I than went and sent a support message from an offsite e-mail address to support@mydomain.com The ticket came into whmcs fine (which means it went to support@ fine as well) I replied to the ticket and closed the ticket upon reply. I am now getting this message every single time cron runs could someone please please help me with this. I don't dare add any other departments until I fix this one! A new support ticket has been opened. Client: Mail Delivery System Department: Support Subject: Mail delivery failed: returning message to sender Priority: Medium This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: Mailer-Daemon@rds1.mydomain.net retry timeout exceeded ------ This is a copy of the message, including all the headers. ------ Return-path: <Support@mydomain.net> Received: from [76.73.53.138] (helo=localhost.localdomain) by rds1.mydomain.net with esmtpa (Exim 4.69) (envelope-from <Support@mydomain.net>) id 1OF5aX-0000tD-HR for Mailer-Daemon@rds1.mydomain.net; Thu, 20 May 2010 07:15:01 -0600 Date: Thu, 20 May 2010 07:15:01 -0600 To: Mail Delivery System <Mailer-Daemon@rds1.mydomain.net> From: My Company Support <Support@Mydomain.net> Subject: [Ticket ID: 924826] Mail delivery failed: returning message to sender Message-ID: <5d8dcb719c2f7732c4763d3bb9ff4d95@localhost.localdomain> X-Priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_5d8dcb719c2f7732c4763d3bb9ff4d95" --b1_5d8dcb719c2f7732c4763d3bb9ff4d95 Content-Type: text/plain; charset = "utf-8" Content-Transfer-Encoding: base64 DQpNYWlsIERlbGl2ZXJ5IFN5c3RlbSAsDQoKCg0KDQpUaGFuayB5b3UgZm9yIGNvbnRhY3Rpbmcg b3VyIHN1cHBvcnQgdGVhbS4gQSBzdXBwb3J0IHRpY2tldCBoYXMgbm93IGJlZW4gb3BlbmVkIGZv ciB5b3VyIHJlcXVlc3QuIFlvdSB3aWxsIGJlIG5vdGlmaWVkIHdoZW4gYSByZXNwb25zZSBpcyBt YWRlIGJ5IGVtYWlsLiBUaGUgZGV0YWlscyBvZiB5b3VyIHRpY2tldCBhcmUgc2hvd24gYmVsb3cu DQoKCg0KDQpTdWJqZWN0OiBNYWlsIGRlbGl2ZXJ5IGZhaWxlZDogcmV0dXJuaW5nIG1lc3NhZ2Ug dG8gc2VuZGVyCg0KUHJpb3JpdHk6IE1lZGl1bQoNClN0YXR1czogT3Blbg0KCgoNCg0KWW91IGNh biB2aWV3IHRoZSB0aWNrZXQgYXQgYW55IHRpbWUgYXQgaHR0cDovL3d3dy5Db3Jwb3JhdGVCbGFj ay5uZXQvY2xpZW50YXJlYS92aWV3dGlja2V0LnBocD90aWQ9OTI0ODI2JmM9ZnBiZDlRWHQNCgoK DQoNCkNvcnBvcmF0ZSBCbGFjayAtIFdvcmxkd2lkZSBIb3N0aW5nIFNvbHV0aW9ucw0KCgoN --b1_5d8dcb719c2f7732c4763d3bb9ff4d95 Content-Type: text/html; charset = "utf-8" Content-Transfer-Encoding: base64 PHN0eWxlPg0KYm9keSx0ZCB7IGZvbnQtZmFtaWx5OiB2ZXJkYW5hOyBmb250LXNpemU6IDExcHg7 IGZvbnQtd2VpZ2h0OiBub3JtYWw7IH0NCmEgeyBjb2xvcjogIzAwMDBmZjsgfQ0KPC9zdHlsZT4N CjxwPjxhIGhyZWY9Imh0dHA6Ly93d3cuQ29ycG9yYXRlQmxhY2submV0IiB0YXJnZXQ9Il9ibGFu ayI+PGltZyBzcmM9Imh0dHA6Ly93d3cuY29ycG9yYXRlYmxhY2submV0L1dITUNTL2VtYWlsbG9n by5wbmciIGFsdD0iQ29ycG9yYXRlIEJsYWNrIiBib3JkZXI9IjAiIC8+PC9hPjwvcD4NCjxwPg0K TWFpbCBEZWxpdmVyeSBTeXN0ZW0gLA0KPC9wPg0KPHA+DQpUaGFuayB5b3UgZm9yIGNvbnRhY3Rp bmcgb3VyIHN1cHBvcnQgdGVhbS4gQSBzdXBwb3J0IHRpY2tldCBoYXMgbm93IGJlZW4gb3BlbmVk IGZvciB5b3VyIHJlcXVlc3QuIFlvdSB3aWxsIGJlIG5vdGlmaWVkIHdoZW4gYSByZXNwb25zZSBp cyBtYWRlIGJ5IGVtYWlsLiBUaGUgZGV0YWlscyBvZiB5b3VyIHRpY2tldCBhcmUgc2hvd24gYmVs b3cuDQo8L3A+DQo8cD4NClN1YmplY3Q6IE1haWwgZGVsaXZlcnkgZmFpbGVkOiByZXR1cm5pbmcg bWVzc2FnZSB0byBzZW5kZXI8YnIgLz4NClByaW9yaXR5OiBNZWRpdW08YnIgLz4NClN0YXR1czog T3Blbg0KPC9wPg0KPHA+DQpZb3UgY2FuIHZpZXcgdGhlIHRpY2tldCBhdCBhbnkgdGltZSBhdCA8 YSBocmVmPSJodHRwOi8vd3d3LkNvcnBvcmF0ZUJsYWNrLm5ldC9jbGllbnRhcmVhL3ZpZXd0aWNr ZXQucGhwP3RpZD05MjQ4MjYmYz1mcGJkOVFYdCI+aHR0cDovL3d3dy5Db3Jwb3JhdGVCbGFjay5u ZXQvY2xpZW50YXJlYS92aWV3dGlja2V0LnBocD90aWQ9OTI0ODI2JmM9ZnBiZDlRWHQ8L2E+DQo8 L3A+DQo8cD4NCkNvcnBvcmF0ZSBCbGFjayAtIFdvcmxkd2lkZSBIb3N0aW5nIFNvbHV0aW9ucw0K PC9wPg0= --b1_5d8dcb719c2f7732c4763d3bb9ff4d95-- You can respond to this ticket by simply replying to this email or by logging into the administration area. http://www.mydomain.net/clientarea/admin/ I've tried to cover up my domain name hopefully I did. If this is a problem on the server side could you just mention it. Let me also note, when I go to http://www.mydomain.net/clientarea/pipe/pop.php it shows the e-mail count to 2, so that is working fine...... I think 0 Quote Link to comment Share on other sites More sharing options...
Gitex Posted May 21, 2010 Share Posted May 21, 2010 I think Spam Control must accept something like this with Double Quotation : "Mail Delivery System" For exact submitter. regex for words like: (everything)Viagra(everything) 0 Quote Link to comment Share on other sites More sharing options...
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