sfosupport Posted May 9, 2010 Share Posted May 9, 2010 Hello, Is there any option to open support ticket using a mail with multiple e mail addresses in cc field?, currently WHCS do not open support ticket if the mail contain more than one email id . Thank you 0 Quote Link to comment Share on other sites More sharing options...
stardot Posted May 20, 2010 Share Posted May 20, 2010 Hello, Is there any option to open support ticket using a mail with multiple e mail addresses in cc field?, currently WHCS do not open support ticket if the mail contain more than one email id . Thank you I too would like to know how I could have either ALL the sub-profiles emailed or additional emails sent when a ticket is opened on behalf of a client. Quite a few clients of mine have multiple people on their team and they work together and one may respond if the other is busy when a new ticket is opened -- being able to notify more than one email when a ticket is opened would be a good idea in my opinion. If anyone has a way to do this or anything along those lines, it would be appreciated 0 Quote Link to comment Share on other sites More sharing options...
stardot Posted June 9, 2010 Share Posted June 9, 2010 I too would like to know if this is possible or at least planned for a future release as an update 0 Quote Link to comment Share on other sites More sharing options...
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