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Domain transfer not automatically initiated


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Domain transfer not automatically initiated.


A customer ordered a domain transfer into my account. I accepted the order and he paid. But WHMCS did not initiate, to ENOM, the transfer automatically.


I assumed it had and two weeks have passed and nothing happened. I've just been asked by the customer to check and found all that out. I've now in the domain part of WHMCS manually clicked transfer domain.


Shouldn't all that have been done automatically once order accepted and paid for?


Am I missing a setting somewhere?

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