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You cannot disable a payment gateway that is used by products


griffe

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In a similar vein, WHMCS won't let me delete a group and product I added (by mistake). The message I get is that "You cannot delete a product that is in use." The group and product I added is "Domain Registration." The error states also: "To delete the product, you need to first re-assign or remove the products using it." So I deleted the hosting groups I had already entered, but I still cannot delete the errant group and product.

 

 

Since I am testing WHMCS now, I simply deleted a test order for a domain. Then I could delete what I needed to delete.

 

Problem solved!

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  • 9 months later...
The invoice and order history will still be using the gateway, so cannot be disabled.

 

ignorance on my part, v5 is fixed.. can somebody please make me a coffee so i may be more alert to actually read the popup

Edited by disgruntled
felt like it
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