nzinside Posted March 9, 2007 Share Posted March 9, 2007 Guys I have got a problem with billing dates on invoice with prorata payments activated. When a billing cycle should be from the day customer signed up to the day of the month customer is charged on (1st day of the month in my setting), however on the invoice generated, the description says (10 March 2007 - 10 April 2007), where it should be (10 March 2007 - 01 April 2007)! All is working fine other than that, e.g. prorata amounts, tax & etc. Anybody have experienced this? 0 Quote Link to comment Share on other sites More sharing options...
generic Posted March 9, 2007 Share Posted March 9, 2007 I believe all you need to do is change your date format, the date its giving you appears to be April 10, 2007 which would be correct right? The default install shows date as DAY/MONTH/YEAR. Als Matts site also shows dates with day first, confused me one time when i thought a new release was a long way away, when it was only a day or so away. 0 Quote Link to comment Share on other sites More sharing options...
nzinside Posted March 9, 2007 Author Share Posted March 9, 2007 The correct one should be 10/03(March)/2007 - 01/04(April)/2007. My customer is set to be charged on every 1st day of the month. Matt, your thoughts on this? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 11, 2007 Share Posted March 11, 2007 To add another voice to this, it is a reproducable bug What is shown on the INVOICE to the client is not what was shown to them on the final page of the ORDER. order: £235.95 GBP + £99.00 GBP Setup Fee (Pro Rata 01/04/2007) Subtotal: £334.95 GBP VAT @ 17.50%: £58.62 GBP Total Due Today: £393.57 GBP Total Recurring: £410.07 GBP Monthly invoice Invoice Date: 11/03/2007 Due Date: 11/03/2007 Description Amount server.yourdomain.com (11/03/2007 - 11/04/2007) * £334.95 GBP Sub Total: £334.95 GBP Credit: £0.00 GBP 17.50% Tax Due: £58.61 GBP Total: £393.56 GBP # firstly the "end" date of the period when pro-rata is being used was correct on the order, but shows the full period on the invoice # second the invoice doesnt show details of the discount (required under some tax systems) # thirdly the invoice gets the tax calculation icorrect (or at least different to the order, which manually checking appears to be the right value) 0 Quote Link to comment Share on other sites More sharing options...
nzinside Posted March 11, 2007 Author Share Posted March 11, 2007 It is an obvious bug. I wonder if I should give up the pro-rata payment. This can appear very unprofessional in clients' prospective. Have we got a patch for this yet or nobody seems to care about this problem at all? Is Matt aware of this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 12, 2007 WHMCS CEO Share Posted March 12, 2007 Have we got a patch for this yet or nobody seems to care about this problem at all? Is Matt aware of this? No, I was not aware of this. However, now I am, the prorata invoice dates issue has now been corrected. Open a ticket if you want the updated file for this. Matt 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 12, 2007 Share Posted March 12, 2007 No, I was not aware of this. However, now I am, the prorata invoice dates issue has now been corrected. Open a ticket if you want the updated file for this. Is the tax-calculation error on the invoice fixed as well ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 12, 2007 WHMCS CEO Share Posted March 12, 2007 There is no error with this. If you have an issue on your particular install you'll need to open a ticket. Matt 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 12, 2007 Share Posted March 12, 2007 There is no error with this. If you have an issue on your particular install you'll need to open a ticket. Have opened a ticket and there is a very definate and reproducable error - see the details in my post above. 0 Quote Link to comment Share on other sites More sharing options...
nzinside Posted March 12, 2007 Author Share Posted March 12, 2007 Matt, I wonder if you are planning to issue a service pack which will include all patches since WHMCS ver. 3 has been launched. I think it's better off rather than having to apply each patch on a case by case basis. Your thoughts? Ticket Created #181461 0 Quote Link to comment Share on other sites More sharing options...
nzinside Posted March 13, 2007 Author Share Posted March 13, 2007 Ok matt, the date problem is now fixed. Thanks for that. What about the tax issue that othellotech raised? I have the same problem. Refer below. Total amounts differ by 1 cent. Order Subtotal: $14.52 NZD Discount: -$0.00 NZD Tax: $1.81 NZD Total Due Today: $16.33 NZD Invoice Sub Total: $14.52 NZD Credit: $0.00 NZD 12.50% Tax Due: $1.82 NZD Total: $16.34 NZD I will open a ticker for this. 0 Quote Link to comment Share on other sites More sharing options...
xTiNcTion Posted March 16, 2007 Share Posted March 16, 2007 There is no error with this. If you have an issue on your particular install you'll need to open a ticket. Matt iam happy with whmcs. but i just wonder why do you (Matt) insist "there's no error with this" ?? it's a bug... hmm... i mean it was on the other hand, i have to say that every error/issue i have found Matt has fixed it and this is the really important thing. hope you keep the good work. as per Tax issue i know by expirience that the last zip (client area) have the updated files. Try to re-download and upload only the "include" folder once again. 0 Quote Link to comment Share on other sites More sharing options...
nzinside Posted March 16, 2007 Author Share Posted March 16, 2007 Yeah, I agree. Matt is cool. 0 Quote Link to comment Share on other sites More sharing options...
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