Convergence Posted March 22, 2010 Share Posted March 22, 2010 Greetings, Just set up the support departments, etc - However, during our testing, if a person submits a ticket through the client portal - they receive TWO identical notices that a support ticket has been opened. And... When we reply to the ticket in WHMCS - the customer then gets two reply notifications. This a setting somewhere? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
Convergence Posted March 22, 2010 Author Share Posted March 22, 2010 Correction - all emails being sent to customer are duplicated. Any ideas? I'm think we did something wrong - lol. 0 Quote Link to comment Share on other sites More sharing options...
Convergence Posted March 22, 2010 Author Share Posted March 22, 2010 I've lost my mind - Please disregard... We had an email address in BCC that happened to be our test email address we were using - 0 Quote Link to comment Share on other sites More sharing options...
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