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Not receiving any dues notification against orders renewal


avi

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Hi,

 

We are not receiving any dues notification from the billing system, while the client's order due date is over.

 

Kindly let us know about the issue at the earliest possible.

 

Regards

Avi

 

Okay so whats your feature request? I don't understand your quesiton.

 

From,

Adam

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Hi,

 

Is there any option to receive an email notification about the orders which has to be renewed?

 

There are so many orders which renew date was Jan.2007 & Feb.2007. Now its March2007. i.e. one of our client has to pay monthly payment. But we have not received any single notification from the billing system about that dues. We have to look manually each & every orders to raise an invoice regarding the renewal of orders.

 

Kindly let us know, how can we fix this issue?

 

Thanks

Regards

Avi

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Hey,

 

Their is no option for Admins that get an email if a client doesn't pay. Its assumed that you are logged in to the Admin area of WHMCS at least once a day to check up on this, under the due Unpaid Invoices.

 

However if other people would like this option to be built into the system. You can start a new thread in the Feature Requests section and add a poll to see how many people would or would not like this option.

 

From,

Adam

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