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Directadmin product order problem


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I just setup a server with directadmin panel, and create a product which the package name is same as it show in DA,

however after I try to order the product, the hosting account couldnt be actived, either manually cant do that in whmcs admin panel,


I just wonder the customer could receive an email of the hosting information after they order the hosting, any one could help with that?:cry:

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