What's the best way to process a refund

[webcoaster]

When you need to refund a invoice what's the best way to refund the invoice and then still have the invoice show unpaid.

 

What happen is that the credit card on file was charged before the invoice should have been paid so I issued a refund but the invoice now shows refunded. But I still need the invoice to be paid later in the week, just not today as like the system did.

 

Should I revert the invoice back to unpaid or should I leave it like it is and create another invoice in it's place. As you can see this really could be done ether way.

 

What I'm looking for is the correct accounting way to handle this.

 

FEI - This was a human error and not a system error the system performed as instructed.

 

Thanks in advance

[othellotech]

put in another *transaction* for the details of the refund then click "mark as unpaid" on the invoice