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Frauds and automations: defining trust profiles ?


dsaunier

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Hi

We sometimes have frauds issues, ie low-life card thiefs using stolen CCs to order hosting products with us. Obviously this never happens with existing clients, whoe profiles we personnaly check and validate on their 1st order. One of my main issues with WHMCS right now is that we had to suspend all domains automations in order to not lose money (ie domain registrations once placed are not refundable no matter what, so 10-y regs did hurt), but this necessary manual validation creates undue delays for legit clients.

I really hoped after I thought I read it from the new features, that the latest WHMCS would let me fine-tune automation depending on clients: the ideal for us would simply to have all tasks for existing clients work automatically and in real-time, and depend on human check for all new profiles. Now that the latest WHMCS is installed I only seem to see the fraud check modules (which we cannot use) can be changed depending on clients profiles ?

Please let me know how you use that and cope this fraud attempts ?

 

Regards.

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