vchosting Posted February 3, 2010 Share Posted February 3, 2010 Is there a way to create a custom field on a support ticket for instance, When a user navigates to submit a support ticket, as well as asking their name email address etc etc can I place a field to require their accounts main domain? 0 Quote Link to comment Share on other sites More sharing options...
m00 Posted February 3, 2010 Share Posted February 3, 2010 You can define a custom field per support department. Just edit your support department and go to the "custom fields" part. 0 Quote Link to comment Share on other sites More sharing options...
vchosting Posted February 3, 2010 Author Share Posted February 3, 2010 I was so certain I checked there. Thanks - how stupid do i feel???? 0 Quote Link to comment Share on other sites More sharing options...
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