Admin locked out

[codemaster2008]

Hi;

 

I can't login as admin anymore.

I was logged in and everything was working fine until i logout and tried to login again.

 

I was 100% my username and password was right but anyways, i clicked on the "forgot password" option and got a new password via email. This new password won't work as well.

 

Since I'm the only administrator, I'm locked out.

 

Is there a fix for that? I have direct access to the database but i need to know what to change.

 

I hope somebody can help me with that.

 

Thanks in advance.

[m00]

You can edit the password field in the tbladmins table, and put in your (new) password in md5 format (you can generate a password in MD5 format here or choose MD5 as function before the input field in case you're using phpmyadmin).

[codemaster2008]

I did that already but didn't help.

I believe the password is right and it's probably something else.

[codemaster2008]

Have whmcs support looking into it now.

[vchosting]

Submit a support ticket for this one

[rudolfpietersma]

You can edit the password field in the tbladmins table, and put in your (new) password in md5 format (you can generate a password in MD5 format here or choose MD5 as function before the input field in case you're using phpmyadmin).

 

 

Tnx a lot!!