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Just Bought The Product


arpowers

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Hey everyone,

 

Just joined the WHMCS team as an official customer. Thought I'd make a few comments in case the marketing/dev team is listening

The reasons I bought:

good design of templates ( I used to not like the platform; the new version really is a huge improvement)

well thought out product infrastructure,

fast support,

addons and API

 

The things I don't like about the product.

ioncube, what if I need to understand more about the workings of the core?

Template structure... I don't like how you designed the way templates are called based on your attribution link.. is it really that important?

Dead End Tickets, in our company we do a lot of support... we never turn customers away without somewhere to look next. We've had a few dead-end... e.g. "umm... we don't do that" tickets.

 

Thanks again for the product, looking forward to a good working relationship with the WHMCS team

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