Special characters and orders without a domain

[Dids]

Hey everyone,

 

I've got a couple of things I'd like to work through.

 

First off, I've noticed that since all my customers are finnish, there's often umlauts (ä, ö and å letters) in their client details (address/name), which doesn't seem to work that well with automatic orders. I get errors here and there and can't get WHMCS to autocreate the Plesk credentials.

The quick fix of course is to replace those letters with something other than umlauts.

 

Now, has there been any fixes to this? I'm currently using WHMCS version 4.1.1 and still experiencing the same problem.

 

Secondly, how would one accomplish hosting package orders that are without a domain? A domain is needed to get WHMCS to create the Plesk user/package, right? I noticed that if there's an order without a domain, the username field is empty, which of course stops the process right there.

If I try to manually enter in a username and press Create, I get "1019 - Login has improper value".

 

These are the only two problems I've been having so far, everything else is working really well.

 

Thanks in advance!

[Dids]

I'm still getting the 1019 Login has improper value error message even if I manually remove the umlauts, add a domain and a username. :-(

[Dids]

Fixed it. Apparently Plesk had auto-updated itself and it wanted me to agree to the new EULA/ToS, so that's why the script couldn't create the user/domain.