Since our system creates billing entries for monthly service fees, and then credits the customer for any revenues generated with our system, if we have the fees done as "billing items" and the revenues as "credits", it does the proper math, and if the customer has a credit balance, that is the amount we pay to the customer.
However, there isn't a way to show a line-item statement of credits.
What is the impact if we were to do EVERYTHING, the fees and revenues as billing items?
IE:
Billing item : Monthly service fee $100
Billing item : Monthly Revenues -$250
The next time the cron runs, it generates an invoice, with a balance due of -$150, and the customer has a credit due of $150. We can then mail the invoice statement along with a check for $150.
Is there any foreseeable issues with issuing credits as negative billing items?
Is there a way for us to "clear out" an account credit balance? IE, a customer has a credit due of $500. We write them a check for $500, how would I clear out that credit balance and put them back to $0, or do I create another billing item for that, or just a transaction?
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wifiguys
Since our system creates billing entries for monthly service fees, and then credits the customer for any revenues generated with our system, if we have the fees done as "billing items" and the revenues as "credits", it does the proper math, and if the customer has a credit balance, that is the amount we pay to the customer.
However, there isn't a way to show a line-item statement of credits.
What is the impact if we were to do EVERYTHING, the fees and revenues as billing items?
IE:
Billing item : Monthly service fee $100
Billing item : Monthly Revenues -$250
The next time the cron runs, it generates an invoice, with a balance due of -$150, and the customer has a credit due of $150. We can then mail the invoice statement along with a check for $150.
Is there any foreseeable issues with issuing credits as negative billing items?
Is there a way for us to "clear out" an account credit balance? IE, a customer has a credit due of $500. We write them a check for $500, how would I clear out that credit balance and put them back to $0, or do I create another billing item for that, or just a transaction?
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