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Viewing clients with multiple packages


rbro

Question

This is confusing to me. I have a test client with several packages, a shared hosting pkg, a ded server and an e-book. If I go to the products/services tab of the client there is a pop-up with all the various packages this client has. Above that there is an order number. Questions:

 

1. What order number does it default to? This client has mutliple orders.

2.In the right column, which package is first pmt amount, recurring amt and billing cycle referring to?

3.When I change the package in the pop-up, the order number, first pmt amount, billing cycle and next due date reamain the same. Why is that?

4. What does the alert saying "package changed succesfully" mean? I don't want to change the package, I just want to view the different packages. By clicking that pop-up, am I changing anything (because I don't want to!)

 

OK, that's a start......

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