schwim Posted February 21, 2007 Share Posted February 21, 2007 Hi there guys, I created a user, then attempted to automatically create his account on the server, and got this error: Account Creation Failed: Socket Connection Failed (Success) What would be the most likely cause of this? I searched the forums, and checked the common reasons like package name differences, etc, but it seems that all of that is A-OK. Would socket error have something to do with the firewall needing to allow a port? thanks, json 0 Quote Link to comment Share on other sites More sharing options...
welch Posted February 21, 2007 Share Posted February 21, 2007 There is something prevent the socket code to access your control panel port. 0 Quote Link to comment Share on other sites More sharing options...
schwim Posted February 21, 2007 Author Share Posted February 21, 2007 Thanks for that welch. I guess I should have clarified my question: How would I go about resolving this? thanks, json 0 Quote Link to comment Share on other sites More sharing options...
welch Posted February 22, 2007 Share Posted February 22, 2007 I just saw a 2nd post with getting this problem. I don't use cPanel so I am not for sure if it is something to do with that panel only. Are you running the latest stable version? 0 Quote Link to comment Share on other sites More sharing options...
schwim Posted February 22, 2007 Author Share Posted February 22, 2007 Hi again, Yes, WHMCS says that I'm running the latest version. I saw the other post as well, I'll see if either of us get a resolution thanks, json 0 Quote Link to comment Share on other sites More sharing options...
welch Posted February 22, 2007 Share Posted February 22, 2007 I ment your control panel (DA, Cpanel, Plesk) 0 Quote Link to comment Share on other sites More sharing options...
schwim Posted February 22, 2007 Author Share Posted February 22, 2007 Hi there again, Sorry for that. I run nightly updates and WHM/cPanel is running the latest stable release. thanks, json 0 Quote Link to comment Share on other sites More sharing options...
d33pa Posted February 22, 2007 Share Posted February 22, 2007 Hi there guys, I created a user, then attempted to automatically create his account on the server, and got this error: Account Creation Failed: Socket Connection Failed (Success) What would be the most likely cause of this? I searched the forums, and checked the common reasons like package name differences, etc, but it seems that all of that is A-OK. Would socket error have something to do with the firewall needing to allow a port? thanks, json i had the same problem and fixed it by checking the SSL - so under manage servers / server details / Tick to use ssl mode for connections. hope that solves your problem. 0 Quote Link to comment Share on other sites More sharing options...
schwim Posted February 22, 2007 Author Share Posted February 22, 2007 Thanks very much for your post, d33pa. Unfortunately, it's already ticked for me. Maybe I'll try unticking it to see if that does any good. Any other suggestions would be welcome. thanks, json 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.