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Showing results for tags 'invoice numbering'.
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Hello, I am having a problem with invoicing. I will send out an invoice and it will be numbered something like #259. The client pays it, and when they get the receipt, the number will have changed to something like #113. This is confusing for the client, and when I am reviewing paid and unpaid invoices with them it further confuses things. In addition, it makes me look very unprofessional. Please help me fix this issue. Thanks, Jason
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Hi all, Here in Europe I'm getting increasing problems with the fact that the invoice numbering of whmcs is a mess (or the way we set it up??). The fact that customers get send a pro forma invoice number that only says #1000 and then when they pay they suddenly get an invoice that looks like #hostingcompany20151012. You see, if at least the 1000 and 1012 would be the same...but after some time they'll go out of sequence, maybe because of cancelled invoices etc. I have clients that host over 100 products with us and they can't figure it out anymore. If they see a pro forma number #1000, they will enter that number in their accounting systems that automatically does the paying. Then when they get the actual invoice that goes to the bookkeepers, those numbers don't match. How do I get those to be the same, always?
