anutosh

If one is to use this quoted code (mentioned above), then he needs to have some value in $GLOBALS['catname']; otherwise when only the category ID is available, then I think the code of the user "m00" is correct. Nevertheless, the efficient coding is the most suitable to use. And anybody is free here to post the relevant efficient coding so as to help others. _______________ Thanks & Regards, Anutosh

Hi, I'm a newbie to this WHMCS & my website is running in version 4.2.1. I have setup currently the email piping, but due to my lack of knowledge in this field, I am unable to understand whether my setup of email piping is working or not. Please adjust with me, for the following lines, which I am telling you guys as to what I have done. I have created a department "D1", with one email id (egemail@domain.com) which exists in the same domain where the WHMCS is currently installed. I opened my cPanel Forwarders section, and added one forwarder with the above email id. Also I added the option "Pipe to a Program" & set the address as "public_html/username/pipe/pipe.php". I then opened a test ticket with the target department as "D1", but no such mail was sent to the "egemail@domain.com" email id. Any guesses from anybody, as to what is happening or as to what I'm missing here. Any help on this is greatly appreciated. _______________ Thanks & Regards, Anutosh

Thanks very much, for showing me the way. _______________ Thanks & Regards, Anutosh

If possible, please put some more light into this issue. Also I am working on the test server, so the answer to the second question is true. But frankly speaking, I did not quite get your point regarding the Payment Gateway enabling part, although I do know that both Google Checkout & PayPal supports sandbox / test mode and may be some other payment gateways also. But how to activate the payment gateway test mode is totally unknown to me. Also what if I choose "Cash or Cheque Transfer" as the payment mode? Please really throw some light with details. _______________ Thanks & Regards, Anutosh

Hi, I have selected some sales & support personnel for maintaining my website, for which I need to present a training showcasing them all the features of domain-related & service-related processes. Due to this, I require some dummy domain names for registration (although I do not mean to register the domain names permanently & also do not want any sort of involvement of actual money) & also some dummy hosting spaces for registration (for which also I do not want to actual money related matters). The resources which I have are:- 1. Demo WHMCS Area 2. Development License Key used by one of our Development Site. But I am not sure whether to try any dummy / demo registration of domains & hosting products or not, because of the money factor? I just want to know whether any money will be required for these dummy / demo registrations? Please anybody provide me a suitable know-how about the domain & hosting products registrations. Any help is greatly appreciated. _______________ Thanks & Regards, Anutosh

You need to ask the eNom to enter the proper IP Address of your site, where you are hosting the WHMCS. For example, 182.45.24.35 is one such IP address, where WHMCS can get hosted. You need to find your site's IP Address for that.

Hi, I am having a peculiar problem after upgradation to version 4.2.1. In the page domainchecker.tpl (which is available in the upgrade package only), the following template variables are being used to show the price of each TLD:- {$currencysymbol}{$regoption.price} {$currency} The first variable {$currencysymbol} shows the prefix value of the currency (which is set from the admin section). The second variable {$regoption.price} is the price of the corresponding TLD. The third variable {$currency} is the suffix value of the currency. If I am wrong in evaluating the probable values of the above 3 variables, please do correct me. However, when I run the corresponding PHP page, I get to see that the third variable value evaluates to "INR Array", whereas it should have been "INR" only, as this has been set in the suffix field of the currency section of the admin area. That means instead of showing the value of a particular TLD as "Rs. 899.00 INR", it is showing to me as "Rs. 899.00 INR Array". Can anybody please help me into this problem? Any help is greatly appreciated. _______________ Thanks & Regards, Anutosh

Thanks very much, for clearly mentioning the point. _______________ Thanks & Regards, Anutosh

Thanks "m00". Really this worked for me as a cake. Wow it is amazing to see now. Many thanks again. _______________ Thanks & Regards, Anutosh

Thanks very much for showing me the way. But is it possible for the sub-accounts/contacts, to login into the client area of my website for the same client account? Please let me know about this problem. Thanks in advance. _______________ Thanks & Regards, Anutosh

Hi, I am currently using the latest version 4.2.1. In the Knowledge Base of my website, I am currently able to see a list of categories & articles. Now when I click a particular category, a list of all articles under this category opens in another page (whose template file is "knowledgebasecat.tpl"). Here in this page, I want to modify the header text from "Articles" to "Articles of CategoryName", i.e., I want to have the template variable for the Category Name. However, since the corresponding PHP page is encrypted, so I am having no luck in it. Can anybody please help me? If any more information, please let me know. Any help about this issue is greatly appreciated. _______________ Thanks & Regards, Anutosh

Hi, I am currently using version 4.2.1. I have 2 clients in my database, with 2 different email addresses. But originally, they are the same person. My current requirement is that I want to have 1 single client (as he is the same person using two different login email addresses) but with these two valid email addresses. He will be able to login using either of the two email addresses. Is it possible to implement this one? Any help is greatly appreciated. Thanks in advance. _______________ Thanks & Regards, Anutosh

I am a newbie WHMCS developer. When I bought WHMCS Solution software, I got one specific page "domainchecker.php" (which is of course encrypted). Now for SEO purposes, I created another copy of the same page & renamed it to "domain-name-registration.php". I am using this new page from then, although the original page is still existing in the system. What I want to know is that is it the correct procedure for SEO creditability? If No, then what is the correct procedure? Also what should I do if I want to have dynamic Meta Tags content, for each & every page, for SEO? Any help on this issue is greatly appreciated. Also please let me know if anything more information is needed. Thanks & Regards, Anutosh

Hi, I am having a strange problem. I have created a domain order (example-anutosh.com) along with invoice & then automatically registered it for domain, without any problem. Now I went for Hosting Package Registration for this domain (example-anutosh.com), by adding an order. Then I changed the payment status of invoice to Paid, after I received the amount from the client. Now I thought that automatically the package would get registered for my client. Unfortunately, it didn't happen. So I thought to create the hosting account directly from the product page of that product. And when I clicked the button "Create", for that product, it is showing me one error message "Module Command Error - Login Failed". Can any body please help me in finding the error or point me as to what I am missing here?

Hi, Recently I upgraded my system to version 4.2.1. Before this upgradation, the mail system was working fine. All the notification mails to the client regarding the support tickets in my system, and the notification mails to the support executives after closure of the corresponding support tickets, were working fine. I am using the "PHP Mail()" as the method for sending Mails. Also in the Activity Log, I was getting these sorts of errors:- 1. Email Sending Failed - Could not instantiate mail function. (User ID: 396 - Subject: Your new password for mydomain.com) 2. Email Sending Failed - Could not instantiate mail function. (User ID: 396 - Subject: Domain Registration Confirmation). My main Concern Area is:- When any Client is creating a support ticket, a mail is received by all the Administrators / Support staff. But the client does not receive any mail. Again, when the client or the support staff replies to the ticket, no mail gets fired. Similar case happens when the ticket is closed, but this time the Administrators also does not receive any mails about the closure of the ticket. Please anybody help me into this. Thanks in advance. Regards, Anutosh